Terms of service

OVERVIEW

This website is operated by Hair Queen. Throughout the site, the terms “we,” “us,” and “our” refer to Hair Queen. Hair Queen offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including additional terms and conditions and policies referenced herein or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products for illegal or unauthorized purposes, and you may not violate any laws in your jurisdiction during your use of the Service.

Any breach or violation of these Terms will result in an immediate termination of Services.

SECTION 2 – PRODUCTS & SERVICES

  1. Product Availability
    • Products are subject to availability and may have limited quantities. We reserve the right to discontinue products at any time.
  2. Accuracy of Descriptions
    • We strive to ensure product descriptions are accurate; however, slight variations may occur.
  3. Refunds and Returns
    • For more information, please refer to our Refund Policy.

SECTION 3 – PAYMENT AND BILLING

By placing an order, you agree to provide accurate billing and payment information. We reserve the right to cancel or modify orders that do not comply with our policies.

SECTION 4 – SHIPPING

We currently ship to customers in the United States. If you reside in Canada or outside of our shipping zones, please visit our listing on Amazon.com to place your order.

SECTION 5 – MODIFICATIONS TO THE SERVICE

We reserve the right to update prices, modify, or discontinue any product or service without prior notice.

SECTION 6 – USER CONDUCT

You agree to use the website responsibly and refrain from prohibited activities, such as:

  • Uploading harmful or malicious code.
  • Violating intellectual property laws.
  • Engaging in fraudulent or abusive behaviour.

SECTION 7 – PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy. 

SECTION 8 – LIMITATION OF LIABILITY

Hair Queen and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of products.

SECTION 9 – GOVERNING LAW

These Terms of Service shall be governed and construed in accordance with the laws of Canada.

SECTION 10 – CONTACT INFORMATION

For questions about our Terms of Service, please contact us: